Last Updated on 02/10/2025 by Alex
G’day everyone! Hope you’re all well. Quick awareness post today on something I keep coming across in Windows 365 environments – nobody’s configured the monitoring alerts in Intune!
This isn’t going to be an in-depth technical deep dive, but more of a “wake up and smell the green tea” moment for anyone managing W365. I’ve been in a few environments recently where admins are completely flying blind because they haven’t set up the built-in alerts for W365.
The one that really gets me is the “Cloud PC in grace period” alert. Picture this: someone accidentally removes a user from the licensing group or security group whilst they’re on their two-week holiday. Seven days later, their Cloud PC gets deleted automatically. User comes back from holiday, logs in, and everything’s gone. Ouch.
Microsoft has actually given us a decent alerting system within the Intune portal that can catch these scenarios before they become problems. You can get alerts for connection failures, provisioning issues, licensing problems, and that crucial grace period notification I mentioned.
Let me show you what alerts are available and why you should probably have them configured before you get that angry email from someone whose Cloud PC has vanished or cannot log in!
Alert Rule Set-up
Within Intune, go to Tenant Administration, then Alerts, and you’ll see the following available:
š Note
The above alerts have already been configured by me, but all will look the same, except that the status will be off. Don’t see Alerts? Then you don’t have Windows 365 Enterprise licences applied to your tenant.
For each Alert Rule, you can adjust the severity, if the alert appears in the console, modify the thresholds (by number of Cloud PCs affected or by percentage), configure the email recipients and then finally, if the alert itself is enabled / disabled, like so:
The Result
The email alerts will come from microsoft-noreply@microsoft.com, so make sure you whitelist that address so that full content is displayed and the alerts will appear like so:
And then within the portal:
Reference: https://learn.microsoft.com/en-us/windows-365/enterprise/alerts
Happy alerting!!
